确保你的团队精通酒店英语。
前台英语专注于酒店商务人士和专业人士的沟通需求。学员将获得在酒店前台与顾客和同事交流的信心。他们还将学习使用语言工具,让你更好地控制你的沟通。
本单元将涵盖:
- 问候客户
- 描述设备
- 填写表格和询问信息
- 提出建议、提议和要求
- 处理投诉
- 退房
查看本课程和其他酒店英语课程的示范,请点击这里。
你们队是红队吗
?
随着英语被公认为酒店行业的国际语言,对所有行业专业人士来说,提高英语水平至关重要。课程包括:
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